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Managing Difficult Employees: 5 Tips to Improve a Toxic Workplace

Difficult employees come in all shapes, sizes, and degrees of difficulty. They range from mildly annoying to vindictive, with some employees chronically showing up for work ten minutes late, and others actively working to have you fired. Workplace behavior may vary from one … Continue reading >

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Playing the Network Piñata? 6 Successful Steps For Better Leads

Many people network like they are playing a Piñata game. They are swinging around seeking the right connections to win big business or career prizes. They may not literally have a blindfold over their eyes. Yet their lack of preparation … Continue reading >

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Invest in Yourself – Create a Portfolio in Advance for Your Next Job Hunt!

Keep Your Portfolio in Tip-Top Shape Have you ever been laid off, felt stuck, or burned out in your job?  Maybe you’ve gone as far as you can in the company and you’ve hit a dead end. If so, you’ll … Continue reading >

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Are You Working for a Micro-Managing Boss? 2015

Most of us have had the misfortune of being micro-managed at some point in our careers. Micro-managing bosses don’t assign tasks by describing the desired outcome and allowing an employee to determine the best process to achieve the outcome. Instead, … Continue reading >

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How to Survive a Micro-Managing Boss 2015

Being micro-managed is frustrating and discouraging. Your progress is often blocked by your boss’s need to approve everything, and since you never have the chance to suggest improvements or demonstrate your own ability, you have no opportunity to shine on … Continue reading >

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Is Customer Service an Endangered Species at Your Company?

One key to success in business is amazingly simple: Good customer service. That’s because good (and great) customer service is rarer than you think. Great service is like a precious, rare, exotic species that is close to becoming extinct. But … Continue reading >

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10 Tips To Ensure A Successful Event!

The big day is here and everything is ready. All your hard work has paid off; the venue is perfect and now the real work starts. It’s show time!! Whether you’re planning a book signing and short talk, a business … Continue reading >

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Yes, Websites Are Important/Essential/Necessary!

It’s probably been drilled into you how important a website is for your business. And not just any website—a really good site that functions well, loads quickly and presents lots of information in a persuasive way structured to help prospects … Continue reading >

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Are You Hiding Behind Your Website?

Is your website a funnel for new business, or a fortress that keeps ‘pesky’ customers at bay?  Does your site function as a gatekeeper to qualify prospects, or like an armed guard who deters anyone from getting past the front … Continue reading >

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Your website is your representative, not your replacement!

Your website is not meant to be your only means of qualifying prospects and closing the sale. That’s especially true for people who provide professional services. Unlike a book or a pair of shoes, which are the same regardless of … Continue reading >

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